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Dollery BE, Manley K. A Note on Performance Measurement in Victorian Local Government. 2007.
Please use this identifier to cite or link to this item: http://e-publications.une.edu.au/1959.11/3551
A Note on Performance Measurement in Victorian Local Government
Performance measurement is designed to enable complex organizations to improve service outcomes and meet accountability requirements. However, the multifaceted nature of local government makes it particularly difficult to design and implement efficacious performance measurement systems. Against the institutional backdrop of Australian national local government performance measurement guidelines, this paper considers performance measurement in the Victorian local government performance reporting regime. 'Best Value Victoria' program is assessed against good practice performance measurement principles and various tentative policy implications deduced.